Something happened at work that reminded me of this story. I can't remember if I shared it with my NOMC colleagues or not. A few months ago I was working with a young man, a very young man, on researching the location of a place he wanted to visit on an O&M trip. We were using a land line in the hallway outside a lounge in the training center and he was listening to the hold music from the transit company. He was feeling the receiver and noticed a cord. He disconnected the cord and walked away. I don't know what he thought when the hold music stopped. I guess he thought the cord was the charger. I managed to avoid laughing in front of him but it was a near thing.