
Hi folks, here is an interesting question that may be sneaking up on Oklahoma, but the rest of you may have been dealing with it for a while. My agency gave a paper check to a client to have money to participate in an agency activity. Turns out the client does not have a bank account and is not associated with a brick and mortar bank at all. Client had to figure out how to get the Paper check deposited in her cash app account. She was eventually successful, but the first thing she did was reach out to her counselor and me to try to learn how to do this. Of course we had no idea. Does anybody out there have any recommendations where we could get some large scale staff training on how to train our clients to deposit Paperwork in virtual banking account? Yes I would love it if my agency would just send a smart card or something like that but that’s not my problem to solve so let’s not try to solve it here. That is way above my pay grade. If any of you know of organizations on a national scale that might be able to provide a training that will cover the largest number of payment apps possible such as cash app, Venmo, PayPal, Apple Pay and others, please point me in that direction so I can apprise my leadership and hope that they will take it seriously. Thanks, Jane Lansaw NOMC Sent from my iPhone